🧾 Terms & Conditions for Recurring Cleaning Packages
Applies to: Luxury Weekly, Elite Bi-weekly, and Monthly Clients
✨ Service Eligibility & Consistency
Recurring perks (like Spring Cleanings and Add-ons) activate after:
6 weeks of uninterrupted service for Weekly clients
12 weeks of uninterrupted service for Bi-weekly clients
Monthly clients receive perks based on quarterly service consistency (no more than one skip in 90 days).
Paused services over 30 days may reset eligibility or result in perk forfeiture.
🧼 Spring Cleaning Benefit
One Spring Cleaning is included per year with qualifying recurring service.
Must be scheduled with at least 3 weeks' notice, subject to availability.
Spring Cleaning Cap: The included Spring Cleaning covers up to $400 in value.
If the service exceeds this amount, the client will receive either 45% off the overage or $350 off total, whichever is greater.
Any remaining balance is due at time of service.
🗓️ Scheduling & Technician Preferences
We do our best to honor your Preferred Day, Time, and Technician, but these are subject to availability and not guaranteed during holidays, severe weather, or staffing changes.
🎄 Holiday Scheduling & Cleanups
Priority Holiday Scheduling means you get first dibs on major holiday weeks (Thanksgiving, Christmas, New Year’s).
Weekly clients also receive a complimentary 2-hour Pre/Post-Holiday Clean-Up (interior only) once annually. Requires 2-week advance booking and is subject to availability.
🎁 Complimentary Add-Ons
Add-on services (e.g., baseboard detail, oven cleaning, fridge interior) included in your package are:
4/year for Weekly
2/year for Bi-weekly and Monthly
Add-ons are use-it-or-lose-it, cannot roll over, and must be scheduled at least 48 hours in advance.
💳 Discounts & Payment
8% discount for paying annually up front (Weekly/Bi-weekly only).
If canceled early, refund is prorated at the non-discounted rate minus perks already redeemed.
2% autopay discount for active cards on file if not paying annually.
Missed payments or failure to maintain service consistency may suspend perks and discounts.
📈 Price Adjustments & Home Changes
Package pricing is based on the home’s condition at the start of service.
Substantial changes to square footage, layout, or condition may require a pricing adjustment.
Annual pricing reviews occur with 30 days' notice to active clients.
🔒 General Fine Print
All perks are non-transferable, non-refundable, and have no cash value.
Cow Poke Cleaning reserves the right to modify package terms with notice to maintain service quality and fairness.